Refunds and Returns Policy – Effective Date: 11 Jan 2024
Welcome to Eye Shield Pro at https://eyeshieldpro.onlineglobalmagazines.com/ (“Website”). We appreciate your trust in our blue light-blocking glasses for gamers. Our Refunds and Returns Policy outlines the terms and conditions for returns and refunds. By making a purchase on our Website, you agree to the following policy:
1. Eligibility for Returns:
We accept returns for eligible products within 30 days from the date of purchase. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.
2. Initiating a Return:
To initiate a return, please follow these steps:
- Log in to your account on our Website.
- Navigate to the “Order History” section.
- Select the order containing the item you wish to return.
- Click on the “Return Item” button and follow the instructions.
If you checked out as a guest, please contact our customer support at aryan.raj@paymeindia.in to initiate the return process.
3. Return Shipping:
Customers are responsible for the return shipping costs, except in cases where the product is defective or the return is a result of our error. We recommend using a trackable shipping service to ensure your return is received.
4. Inspection and Refund Processing:
Once we receive your return, our team will inspect the product to ensure it meets the eligibility criteria. Upon approval, we will process the refund to the original method of payment. Please allow 7-10 business days for the refund to reflect in your account.
5. Defective or Damaged Products:
If you receive a defective or damaged product, please contact us immediately at aryan.raj@paymeindia.in. We will arrange for the return shipping, and upon inspection, we will offer a replacement or a full refund, including return shipping costs.
6. Non-Returnable Items:
Certain items are non-returnable, including:
- Products that are not in their original condition.
- Products damaged or missing parts due to customer negligence.
7. Contact Information:
For any questions or assistance with returns, please contact our customer support at aryan.raj@paymeindia.in. You can also reach us at the following address:
Address: Sector 62, Noida, India Pincode: 201309.
8. Changes to the Refunds and Returns Policy:
Eye Shield Pro reserves the right to modify, update, or revise this policy at any time. Changes will be effective immediately upon posting on the Website.
Last Updated: 11 Jan 2024.